At PublicHealthLaw.net, we prioritize your peace of mind. Our Package Protection Program offers additional coverage for your orders, ensuring you receive them in good condition. Add this protection to your order for a small fee: $2.99 for U.S. shipping and $7.99 for international orders. This program guarantees we will do everything possible to resolve any shipping issues.
What Our Protection Program Covers:
- Damaged Packages in Transit: If your package arrives damaged, we’ll cover the cost of reshipping it back to us. Once received, we’ll send a replacement free of charge. Just contact our customer service to file a claim within 14 days from the delivery date.
- Lost Packages: If your package never reaches the destination and isn’t marked as delivered, our team will work with you to either reship your order or issue a refund.
What the Program Does Not Cover:
- Marked as Delivered: If your package is shown as delivered, we recommend reaching out to the carrier directly, as it is their responsibility after it’s marked delivered.
- Dissatisfaction with Product Flavor or Taste: Our protection program covers shipping issues only, not dissatisfaction with product taste or texture.
- Weather or Temperature Damage: Packages affected by temperature, humidity, or other weather conditions aren’t covered by our guarantee.
- Customs or Regulatory Seizures: If your package is held or seized due to customs regulations in your country, we cannot cover these instances.
How to File a Claim:
If you experience any issues covered by our guarantee, reach out to our customer service within 14 days of delivery. Please have your order number and any relevant details ready. Our team will assist you in filing your claim and getting a replacement or refund arranged.
Why Choose Our Protection Program?
With our Package Protection Program, you can shop confidently, knowing that PublicHealthLaw.net has you covered. We are committed to a seamless, secure shopping experience, and our program is here to ensure you get your products reliably.